SoundMAGIC Service Centers in India

I’ve been a fan of SoundMAGIC gadgets. Recently one of my SoundMAGIC headphones stopped working unexpectedly. As the headphones were in warranty, I tuned into Google to find authorised SoundMAGIC service centers in India.

Though I couldn’t find much about service centers in India or SoundMAGIC’s warranty policy for India. I stumbled across their Facebook page, messaged them explaining my case. They replied me with pan-India list of their service centers.

List of SoundMAGIC Service Centers in India

SoundMAGIC has service centers in,

  • Ahmedabad (Gujarat)
  • Bangalore (Karnataka)
  • Chennai (Tamilnadu)
  • Hyderabad (Andra Pradesh)
  • Kolkata (WB)
  • Lucknow (UP)
  • Mumbai (Maharashtra)
  • New Delhi (Delhi)

Ahmedabad

Acro Engineering Company
Contact No.: 079-40327028
Address: B3/8, Tarun Nagar Society, Part 3, Opp- Tejendra Prasad Bunglaow, Bhuyangdev Road, Memnager, Ahmedabad, Gujarat – 380052


Bangalore

Acro Engineering Company
Contact No.: 080-41247954
Address: MS Plaza, PID No. 77-21 , Old No. 566 2nd Floor 13 A Cross , 4th Main Road, Opp. Telephone Exchange, Sampangi Rama Nagar, Bengaluru, Karnataka – 560027


Chennai

Acro Engineering Company
Contact No.: 044-25531609
Address: No:90, G.N.T Road, Ponniamman Medu, Madhavaram, Chennai – 600110


Hyderabad

Acro Engineering Company
Contact No.: 040-66027006
Address: Plot No -34 Gr. Floor Dsp Society , Opp Muncipal Tennis Court Pender Ghastroad , Sindhi Colony , Near Sindhu Bhawan,Secundrabad,Andhra Pradesh – 500003


Kolkata

Acro Engineering Company
Contact No.: 033-40706032
Address: Building No. 15, 1st Floor, Bow Street, Near Bow Police Station Opp Khairu Place – 700012


Lucknow

Acro Engineering Company
Contact No.: 0522-4080900
Address: 11/3,Ground Floor,Kunti Villa,Dalibagh, Lucknow – 226001


Mumbai

Acro Engineering Company
Contact No.: 022-26850678
Address: Unit No. 1/C Ground floor, Laxmi Commercial Center, J.P. Nagar, Goregaon East, Mumbai, Maharashtra – 400063


New Delhi

Acro Engineering Company
Contact No.: 011 26659635
Address: Khasra No. 522/1, Village Jonapur, New Delhi – 110030

SMC International
Contact No.: 011 26293001
Address: B-10 & B-11, Meghdoot Building, 94, Nehru Place, New Delhi – 110019


How to avail warranty in India?

Contact your nearest service center.

Depending on the service center, you can either go there personally or courier your defective headphones.

Again, depending on availability, you will get them replaced/repaired.

Warranty Information

As per SoundMAGIC’s official website,

If you purchase a SoundMAGIC product from an unauthorized dealer or if the original factory serial number has been removed, defaced or altered, your SoundMAGIC warranty will not be valid.

Warranty Policy

SoundMAGIC warrants to the original retail purchaser that the product shall be free from defects in materials or workmanship in its external shell or in its internal components for a period of one (1) years, from the date of purchase, if it is properly used and maintained.

So, 1 year warranty.

If this product proves defective in either material or workmanship, SoundMAGIC, at its option, will

(a) repair the product, or

(b) replace the product, at no charge for parts or labor.

If the product model is no longer available and cannot be repaired effectively or replaced with an same/higher model, SoundMAGIC at its sole option may replace the unit with a current model of equal or greater value.


Contact SoundMAGIC India

AFAIK, SoundMAGIC doesn’t have any official call line or any other communication channel for India. You may try firing email at points listed here: http://soundmagicaudio.tumblr.com/contactus

The best way to reach them is via their Facebook page: https://www.facebook.com/soundmagicheadphones

They reply within an hour.


Music is an escape!

Music is an escape! SoundMAGIC ES18

 

SoundMAGIC ES18 🙂

Comments

18 responses to “SoundMAGIC Service Centers in India”

  1. ankit Avatar
    ankit

    the facebook link is broken .Could you please update it?

  2. Sunil choudhary Avatar
    Sunil choudhary

    I have recently ES18 sound magic in july 2018 now its not working, i am from Chittorgarh rajasthan, how can i replace or repair these.

  3. Khirod rout Avatar
    Khirod rout

    Few days back i purchased a Soundmagic-E10C through amazon,The right side earbud sound is coming very slow😧,How to claim warranty…

    Plz contact me as soon as possible 😢..

    1. Darpan Dodiya Avatar

      Please read the article and contact SoundMagic. Not me.

  4. SUNIL MACHHI Avatar
    SUNIL MACHHI

    my sound magic headphone is unexpectly not work

    1. Darpan Dodiya Avatar

      You can visit their official website now.

  5. Rakesh Ranjan Behera Avatar
    Rakesh Ranjan Behera

    my sound magic headphone is unexpectly not work

    1. Darpan Dodiya Avatar

      You can SoundMagic company’s official website now.

  6. Ahsaan Avatar
    Ahsaan

    Output is really bad, sound is very noisy very unclear voice what to do

    1. Darpan Dodiya Avatar

      You can SoundMagic company’s official website now.

  7. Dharma prakaash Avatar
    Dharma prakaash

    Copper wire from my earphones came out from one part, so I couldn’t enjoy the music completely. Only the bass and background is heard out. So please let me know where I can make service for my earphones.

    1. Darpan Dodiya Avatar

      You can visit their official website now.

  8. anil Avatar
    anil

    I have purchase headphone and it stop working so plz tell me where is service centre in gwalior (MADHYA PRADESH)

    1. Darpan Dodiya Avatar

      Try contacting SoundMagic through their Facebook page.

  9. Aniket Banerjee Avatar
    Aniket Banerjee

    the same with me!! i bought a sound magic over ear headphone via http://www.flipkart.com , and it has stopped working within 24 days, so sir/madam it will be a great help, if you kindly say how to approach them online to get my product repaired.

    1. Darpan Dodiya Avatar

      Try contacting them via their Facebook page..

  10. Goldi sahu Avatar
    Goldi sahu

    I have purchase headphone and it stop working so plz tell me where is service centre in varansi

    1. Darpan Dodiya Avatar

      Please try to contact them via their Facebook page.

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